Fix a screen that isn't working right on Android

Endeavor the solutions below if your phone screen:

  • Doesn't reply
  • Flickers
  • Jumps
  • Flashes
  • Shows dead pixels
  • Stays blank

Step ane: Bank check your telephone's screen

Important:After you attempt each recommended solution, check to find whether it stock-still your issue.

  1. Make sure that your screen isn't cracked, chipped, or damaged.
  2. If you have a case or screen protector, take it off.
  3. If you're wearing gloves, have them off.
  4. If you've put any stickers over the screen or sensors, peel them off.
  5. Make sure that your screen is clean.

Footstep ii: Try these troubleshooting steps

Restart your phone

  1. On most phones, printing your telephone's power button for nearly 30 seconds, or until your phone restarts.
  2. On the screen, y'all might need to tap Restart.

Tip:Subsequently you restart, if your touchscreen is however completely unresponsive, acquire how to reset your phone to factory settings (beneath).

Find out whether an app causes your problem

Important: To larn how to turn condom mode on and off, go to your device manufacturer's support site.

  1. Turn on rubber way.
  2. Bear upon the screen.
    • If the screen works in safe mode, an app is nearly likely causing your result.
  3. Turn off safe way.
  4. To find the app that causes problems, uninstall recently downloaded apps one by 1. After y'all remove the app that causes the problem, you tin reinstall the other apps you removed.

Test the afflicted part of your screen

  1. Impact the acme left corner of the screen.
  2. Slowly elevate your finger to the lesser correct corner without lifting. Attempt to move your finger slowly enough that you can count to ten before reaching the opposite corner of the screen.Drag your finger across the screen image
    • If you can drag your Quick Settings bar and notifications all the way to the lesser of the screen
      The problem isn't acquired by a specific area on your screen. Learn how to reset your phone to mill settings (beneath).
    • If your Quick Settings bar and notifications release while you're still dragging your finger beyond the screen
      Repeat the test. If they release once more, note whether it happened in the same place on the screen. Then contact your device manufacturer.

Plow off developer options

  1. Open your phone's Settings app.
  2. Tap SystemAnd thenProgrammer options. You lot'll see this only if y'all take programmer options turned on.
  3. Turn off Programmer options.

Pace 3: Utilize advanced troubleshooting

Related resources

  • Prevent a croaky screen
  • Gear up a telephone that freezes or is unresponsive

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